Customs duty

If your delivery goes into a country which is not a member of the EU, there will be additional customs fees. If this is true for your delivery, it will be displayed in red writing in your shopping cart after you have chosen the country to which we should deliver.

The exact amount of the customs fee is difficult to determine because it is different for each county and product. As a rough guide, you will at least have to pay the VAT of your country plus an additional customs duty. You can ask your local customs authority for the exact amount. For the countries Switzerland and Norway, we offer the special service that we will pay the customs duty directly if the order weighs more than 1kg or is of value 50 EUR and more.. This means that the shopping cart will automatically calculate and display the customs fee and you will have to pay this fee directly to us. This has the big advantage that you know the exact amount to pay before you order and that you will not get an additional invoice from the customs.